Involved in an Accident? Let Us Handle the Rest.

  • Step 1: Stay Calm & Gather Information

    - Exchange particulars with all involved parties (Name, NRIC, Contact, Vehicle Number, Insurer).

    - Take photos of the accident scene, damages to all vehicles, road conditions, and surroundings.

    - Note down vehicle numbers and third-party details (witnesses, passengers, etc.).

  • Step 2: Call for Help if Injuries Are Involved

    If anyone is injured, immediately call for medical assistance and the police (999).

  • Step 3: Contact Your Insurer

    - Call our 24/7 hotline for towing assistance if your vehicle is not drivable.

    TRUST TOWING

    +65 8776 8868 / +65 8434 5514

  • Step 4: Make a Traffic Police Report (if required)

    You must make a Traffic Police reportwithin 24 hoursif the accident involves any of the following:

    -Fatality

    -Pedestrian or cyclist

    -Foreign vehicle

    -Government property

    -Hit-and-run case

    Any injury case where:
    a) Someone was conveyed to hospital from the accident scene, or
    b) Medical leave of 3 days or more was issued to any party

  • Step 5: Report to Your Insurer Within 24 Hours

    Under the Motor Claims Framework, all accidents must be reported to your insurer within 24 hours or the next working day, even if no claim is made.

❌ Failure to Report May Result In:

  • Insurer repudiating liability

  • Loss of your No-Claims Discount (NCD)

  • Insurer cancelling or refusing to renew your policy

💬 Need Help with Reporting?

As an authorised reporting center for DirectAsia & Ecics, we can guide you through the entire process.

📍 Visit us at:
39 Woodlands Close, MEGA@Woodlands, #01-24, Singapore 737856

📞 WhatsApp / Call us at 6993 2080